Rechargeable Mist Grooming Brush for Dogs and Cats with Self-Cleaning Bristles
Rechargeable Mist Grooming Brush for Dogs and Cats with Self-Cleaning Bristles
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USB Mist Grooming Brush with Self-Cleaning Bristles for Dogs and Cats
This handheld grooming brush combines soft silicone bristles with a built-in water reservoir and a light mist function. It is designed for regular coat care for dogs and cats, offering a simple way to brush, lightly moisten, and tidy the coat using a single rechargeable tool.
Key Features
- Mist Function for Grooming: Includes an internal reservoir and a fine mist outlet intended to lightly dampen the coat while brushing. The reservoir can be filled with clean water or a pet-safe, water-based grooming liquid if desired.
- Self-Cleaning Bristle Plate: After brushing, pressing the self-cleaning button moves the bristle base forward, helping you push collected hair to the surface so it can be removed in one piece.
- Soft Silicone Bristles: Equipped with closely spaced silicone bristles designed to glide through the coat while providing a gentle brushing feel for many dogs and cats.
- USB Rechargeable Design: Contains a built-in rechargeable battery that can be powered via the included USB interface using a suitable power bank, laptop, or USB wall adapter.
- Compact Handheld Shape: The handle and brush head are sized for everyday home use and easy storage with other grooming tools.
Specifications
- Materials: ABS plastic body, silicone gel bristles
- Dimensions: Approx. 18 cm (Length) × 9.5 cm (Width) × 5 cm (Depth)
- Power Source: Built-in rechargeable battery (via USB connection)
- Condition: Brand new
- Additional Items Required: USB power source for charging; water or pet-safe liquid for the reservoir (not included)
- Available Colors: Blue, Pink, Yellow
- Suitability: Dogs and cats, as appropriate for their coat type and comfort level
Suggested Use
- Fill the Reservoir: Open the designated cover and fill the internal tank with clean water or a pet-safe, water-based grooming product. Close the cover securely before use.
- Turn On and Activate Mist: Power on the brush according to the instructions and press the mist control button to start the fine spray while brushing.
- Brush the Coat: Gently pass the brush through your pet’s coat in the direction of hair growth. Use short sessions at first so your pet can get used to the tool.
- Use the Self-Cleaning Function: After grooming, press the self-cleaning button to bring hair to the surface of the bristles and remove the collected fur by hand.
- Recharge When Needed: Connect the USB cable to a suitable USB power source when the battery level is low and charge according to the product instructions.
Safety Note
- Use only with clean water or grooming liquids that are clearly labeled as safe for dogs and cats. Do not fill the reservoir with chemicals not intended for pets.
- Keep the charging port and electronic parts away from water while in use and during cleaning. Disconnect the USB cable before grooming.
- Stop using the brush if your pet shows signs of discomfort or irritation, and check the bristles and housing for damage before the next use.
- Do not allow pets or children to play with the device. Store the brush and charging cable out of reach when not in use.
Return and Refund Policy
Return and Refund Policy
Our 30-Day Return Policy
At SokoPet, we are committed to providing you and your pets with high-quality products. We adhere to a 30-day return policy, which means you have 30 days after receiving your item to request a return.
How to Initiate a Return
To start the return process, please contact our support team at support@sokopet.com.
Please include the following information in your email:
- Your full name and Order Number.
- The name of the item(s) you wish to return.
- The reason for the return (e.g., defective, wrong item, changed mind, etc.).
If your return is accepted, we will provide you with a return shipping address and detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Conditions for Return
To be eligible for a return, your item must meet the following conditions:
- The item must be new, unworn, unused, and in the same condition that you received it.
- The item must be in its original packaging, with all original tags, labels, and accessories included.
Return Shipping Costs
To ensure transparency, our return shipping cost policy is as follows:
- Defective or Damaged Products: SokoPet covers the return shipping cost. We will provide a prepaid shipping label.
- Customer Remorse: If you simply wish to return the product (changed mind, ordered the wrong size), the customer is responsible for the return shipping cost. Shipping fees are non-refundable.
Damages and Issues
Please inspect your order upon receipt. If you notice shipping damage, please contact us immediately so we can file a claim.
If the item is defective or if you receive the wrong item, you are covered under our 30-day return window. Please contact us at support@sokopet.com so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you by email and let you know if the refund has been approved.
If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund to your account.
Exchanges
We are happy to facilitate exchanges. The fastest way to ensure you get the item you want is to return the original item following the process above. Once the return is accepted, you can make a separate purchase for the new item.
Contact Us
If you have any questions about our Return and Refund Policy, please do not hesitate to get in touch.
- For all return-related inquiries, the best way to reach us is by email at support@sokopet.com.
- For more urgent questions, you may also call our support line at +1 (307) 655-6679 during our regular business hours.
Payment Policy
Payment Policy
At Sokopet, we are committed to providing a secure, simple, and transparent payment experience for our customers. This policy outlines the payment methods and procedures for all transactions on our website.
Our Commitment to Security
Your security is our highest priority. Our store is powered by Shopify, a leading e-commerce platform that is certified Level 1 PCI DSS compliant.
All payment information is tokenized and transmitted via Secure Sockets Layer (SSL) technology, which encrypts your sensitive data. This ensures that your payment details are protected and handled with the highest level of security from start to finish.
Accepted Payment Methods
To provide you with a convenient and flexible shopping experience, we accept a wide variety of payment methods:
- Major Credit Cards:
Visa
Mastercard
American Express
Discover
Diners Club - Accelerated Checkouts & Digital Wallets:
Apple Pay
Google Pay
Amazon Pay
PayPal
When Will I Be Charged?
Your payment method will be charged the full order amount when you complete your purchase and your order is confirmed.
Currency
All prices listed on our website and all transactions are processed in US Dollars (USD).
Billing Verification
To ensure the security of your transaction and prevent fraud, please ensure that your billing address and information match the details on file with your credit card company or payment provider. Discrepancies may lead to a delay or cancellation of your order.
Questions About Payments?
If you have any questions about our payment policy or a specific transaction, please do not hesitate to contact our US-based support team at support@sokopet.com.
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Why Shop With Sokopet?
Expertly Curated
We don't just sell pet products; we select them. Each item in our collection is carefully evaluated and chosen for its practical function and modern style, reflecting our belief that your pet deserves the best.
Secure Checkout
Your privacy and security are our priority. We use Shopify Payments, a PCI-compliant and SSL-encrypted platform, to ensure your payment information is always protected.
Free US Shipping
We're proud to offer free, tracked shipping on every single order within the United States. No hidden fees, no minimum spend—just one clear, honest price.
Our 30-Day Promise
Your satisfaction is important. We stand behind our curated collection with a straightforward 30-Day Return Policy. If you're not happy, we're here to make it right.